Kaerwell Academy
A knowledge base to help guide you through Kaerwell's OMS, your E-Com platform, Building your Brand and so much more...
Kaerwell Academy
A knowledge base to help guide you through Kaerwell's OMS, your E-Com platform, Building your Brand and so much more...
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Frequently asked questions
Order Management System (OMS) is where our clients login to have a direct line into Kaerwell’s warehouse to manage orders, inventory and reports.
Kaerwell’s OMS supports over 100 e-commerce platforms with Shopify and WooCommerce being the top 2
Kaerwell handles all types of product from med-kits to supplements and nutritional products. You will place your order
Due to the high level of shipping volume, we have negotiated rates with all the major carriers that are reserved for fortune 500 companies. Every order is shopped through our Best Rate Possible (BRP) algorithm providing you with the most economic way of shipping your orders.
Yes, we have international shipping available and our team will handle all of the customs paper work to give your product the highest likely hood of passing through. However, it is your responsibility to make sure that your product is authorized to clear customs.
Every store will have a different policy on how to handle returns, Kaerwell does not create the policy we simply follow what ever protocol is outlined by the store owner.
How Kaerwell Order Fulfillment Works
It’s simple – We us focus on shipping your e-commerce orders so that you can focus on building your eCommerce BRAND!
We Connect To Your E-Commerce Platform
Using a rest API and establishing a connection between our Order Management System (OMS) an your store.
We Warehouse Your Inventory
When your ready to send us inventory simply ship it to our warehouse. Our team receives the order, inspects each unit and adds the inventory to your OMS.
We Deliver the Goods to Your Customers
When a customer places an order, we will ship the corresponding product from our fulfillment center and pass tracking information back to your store automatically.
On Demand Professional Training
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Kaerwell handles all types of product from med-kits to supplements and nutritional products. You will place your order
Due to the high level of shipping volume, we have negotiated rates with all the major carriers that are reserved for fortune 500 companies. Every order is shopped through our Best Rate Possible (BRP) algorithm providing you with the most economic way of shipping your orders.
Yes, we have international shipping available and our team will handle all of the customs paper work to give your product the highest likely hood of passing through. However, it is your responsibility to make sure that your product is authorized to clear customs.
Every store will have a different policy on how to handle returns, Kaerwell does not create the policy we simply follow what ever protocol is outlined by the store owner.